Lisa H.

I had an amazing time during the DWU which was held at the Tempe Mission Palms Hotel. The staff there were very friendly and very willing to communicate with the deaf women, either by signing a little, using gestures, or pen and paper. There were a couple other staff members who were able to sign. When I see that, it makes my heart smile!  Thank you for being so DeafFriendly!  On a not-so-light note, although I did not personally experience this, but there were others who had wished there was an in-text service.  All hotels should be able to incorporate that access into their systems for the Deaf. 

Anonymous User

They were able to install ADA kit but no in-text communication, I had to come back and forth to request for room services (EACH DAY) which wasn't a pleasant experience. Although the staff here were very friendly who always have paper and pen with them ready to communicate if needed. 

echo

This review is for the gentleman who brought my room service this AM named Cameron. When he arrived with my food, he flicked the lights in the hall which is how I knew my food was here. I went to open it and he was smiling big and signed "GOOD MORNING".  He accepted my gestures and pointing to him and was comfortably gesturing back. He even hand wrote me a note that he added some extra cold waters for today and extra fruit! Kudos to Tempe Mission Palms for hiring employees like him and for Cameron for making me feel welcomed and valued! Its rare I give 5 stars, but due to the efforts with Sign Language, it made my day!