In The News

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"Making Your Meetings Deaf-Friendly"

PCMA Convene, September 28th, 2016

A workshop in advance of a National Association of the Deaf conference shows how meeting and hospitality professionals can improve their Deaf-friendly customer service.

"Equal Access at NAD Conference"

DTV News, July 28, 2016 

About 3,000 D/HH and ASL community members visited Phoenix for the NAD conference. DeafFriendly was there beforehand to help make sure all their experiences went smooth.

"Lessons From NAD Conference Make Phoenix a More Deaf-Friendly City"

Exhibitor News, July 28, 2016 

Frontline employees from Phoenix’s visitor industry are now better equipped to communicate with deaf and hard-of-hearing individuals thanks to the city’s recent hosting of the 53rd Biennial National Association of the Deaf Conference.

 

"deafREVIEW Helps Hard-of-Hearing Find Friendly Businesses"

Q13News, May 20, 2013

For many deaf or hard-of-hearing individuals, customer service isn’t easy to come by. Now, a Seattle-based website is giving the deaf a place to sound off on how they are treated and how their challenge is handled by restaurants, clothing stores and coffee shops around the city. DeafReview.com, headquartered in Seattle, started as an effort to bring awareness to deaf-friendly businesses, and corrective feedback to ‘deaf-challenged’ businesses.

"deafREVIEW Gives a Voice to Deaf Consumers"

The Seattle Times, May 18, 2013 

Frustrated with poor customer service, a Seattle woman who is deaf founded deafReview, a Yelp-like review site for deaf, deaf-blind and hard-of-hearing individuals to rate businesses.

"Resources Growing in Deaf Community"

Seattle City Living, April 25, 2012

Approximately four weeks ago, the Seattle deaf and hard-of-hearing community gained another resource with the launch of deafREVIEW.com, an on-line service that allows users to rate businesses and customer-service venues according to their deaf-friendliness. Like Yelp! or City Search, users give stars and blurbs to businesses to inform future patrons.

 

Reviews by Advocates & Champions

nathanvorwerk

nathanvorwerk

Ballard Labs

As the owner of Ballard Labs, I think there's always room for improvement and learning ...

Read Full Review

Crys Green

Crys Green

Babeland

Great store- staff seem well trained on working with Deaf customers and have always been willing ...

Read Full Review

Kate

Kate

Hot Cakes Molten Chocolate Cakery

I wanted to give a shout for the last time I stopped by this place toward ...

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echo

echo

Cortona Cafe

The woman taking my order was very friendly, flexible, and willing to communicate with me by ...

Read Full Review

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