Anna

Yes, you guessed it - I went in the apple store during the height of the IPhone 5s release (what was I thinking...?). However, despite the number of people rushing in for the 5s/5c's and arguing over what kind of carrier they should get, the staff remained professional and friendly. Many of them approached me and asked if I needed anything and once they realized I was Deaf, they were ready to pull up the notepad... app on their iPads and started typing back and forth to me. Then when one of the staff who was known to be fluent in sign language was free, they called that staff over to assist in facilitate the conversation between the original staff and I. I will have to give them a 4 - they admitted that they weren't familiar with data plans for the deaf (they are out there!) and that I was the first deaf person they've worked with in a while- but were open to finding the information for any future deaf customers that might come in. They were also very accepting of relay calls - when I called ahead of time to find out if the IPhones were still in stock.

Edward

Most Deaf friendly computer store I have ever been to, with outstanding understanding of Deaf consumers and their needs.  Several hearing employees know sign although not ASL however, a Deaf computer technician very knowledgeable on Apple products and fluent in ASL also works at this store.- and is available to help Deaf customers with their purchases and tutoring them on the use of Apple products.  To make sure Joshua is on duty when you visit, call ahead to inquire on his working hours.  Yes, the employees are extremely friendly and patient with video relay calls.  My wife, several friends, and I have always been very satisfied with the services this store provides.
UPDATE
Joshua Jones is no longer with this Apple Store, and this computer store is no longer the most Deaf friendly I have visited.  The honor now goes to the Tigard, Oregon Apple Store, which has 5 employees/associates who communicate well in ASL and are very friendly and patient with Deaf consumers.  I know for sure that one sign fluent employee is Deaf, and two are hearing, and I have yet to meet the other two.  I am from Seattle and have relatives in the Portland area.  We spent approximately $1,600 on computer hardware and saved $150 compared to what we'd pay in Seattle - because Oregon does not have sales tax.  Moreover, the Tigard store installed optional hardware in our desktop free of charge.  The University Village store still is a great store but they need to hire a Deaf associate to serve Deaf and HOH consumers!

Belledgedesign

I llooooveee going to that store! If I need to get a new apple product or having problem with my computer or iphone because a deaf employee works there. His name is Joshua Jones. He is very helpful and always makes sure you know everything about apple products. He's great at giving out tips. So, whenever you go in, ask for Joshua Jones. He's a great guy, very friendly too! Also, there are few hearing employees know ASL. FYI! =)

KarmaPunx

Great store! Every time I come to the University Village's Apple Store I get most of stuff done on my Macbook or get what I need. The employees are very attentive, friendly and communicative. They use their iPads and Macbooks to communicate with me, how cool is that? That's what customer service is all about. A note in mind, it gets super busy on weekends!