I went back recently for a purchase. And then had to go back a second time to get instructions (I know).
Both times, with different staff, they were friendly, happy to work with me, willing to gesture and gave great demos in a quiet, bright well lit environment. While I was a little sheepish about finding out the answer to my question (it was one of those duh moments), they never made me feel stupid.
Great deaf-friendly customer service.
i'll keep coming back.
- Makes Eye Contact
- Speaks Clearly
- Well Lit Environment
- Positive Attitude