In The News
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"How this deaf CEO aims to make services better for the deaf community"CNBC The Exchange, April 8, 2021 As corporate America strives to be more inclusive, one under-the-radar group is the deaf and hard of hearing community. Melissa echo Greenlee, founder of deaffriendly.com, and her interpreter Jennifer Mantle, join ‘The Exchange’ to discuss her condition and the decision to launch her Yelp-like business for the deaf and hard of hearing community. |
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"COVID-19 is creating communication barriers for the deaf community"Cronkite News Arizona, June 22, 2020 For many people who are deaf or hard of hearing, lip reading, facial expressions and body language are vital to communication, but protective face masks and remote work and school meant to slow the spread of COVID-19 have made it more difficult. |
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"Deaf Americans are urging the White House to use sign language interpreters at coronavirus briefings"CNN, April 30, 2020 The US Census Bureau estimates that about 11.5 million Americans have some degree of hearing loss. Yet months into the coronavirus pandemic, the White House still does not have American Sign Language interpreters at its televised public health press briefings. Many in the Deaf community say they are growing weary of not having important information disseminated to them through qualified sign language interpreters. |
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"Creating a More Inclusive and Accessible World for the Deaf, DeafBlind Hard of Hearing Community"Tech Inclusion, June 14, 2017 In today’s Diversity & Inclusion Leader Spotlight, we hear from Melissa “echo” Greenlee, Founder and CEO of deaffriendly.com, a website dedicated to bringing awareness to deaf-friendly businesses and corrective feedback to deaf-challenged businesses through consumer reviews. You can see echo speak on a panel discussing how we can design and develop inclusive and accessible products that work for everyone at the Seattle Tech Inclusion Conference Wednesday, June 14 at Galvanize Seattle in Pioneer Square. |
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"Workers Learn How to Make Dining More Friendly For The Deaf"KOMOnews, April 21, 2017 SEATTLE--When you walk into a store or restaurant, it's normal to hear a worker welcome you in. Unless you're deaf. Customers who are deaf or hard of hearing can find eating out especially challenging. Molly Moon's knows that, so its workers have skills that go beyond a strong ice scream scooping arm. Many Molly Moon's workers have some training in American Sign Language. |
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"Making Your Meetings Deaf-Friendly"PCMA Convene, September 28th, 2016 A workshop in advance of a National Association of the Deaf conference shows how meeting and hospitality professionals can improve their Deaf-friendly customer service. |
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"Equal Access at NAD Conference"DTV News, July 28, 2016 About 3,000 D/HH and ASL community members visited Phoenix for the NAD conference. DeafFriendly was there beforehand to help make sure all their experiences went smooth. |
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"Lessons From NAD Conference Make Phoenix a More Deaf-Friendly City"Exhibitor News, July 28, 2016 Frontline employees from Phoenix’s visitor industry are now better equipped to communicate with deaf and hard-of-hearing individuals thanks to the city’s recent hosting of the 53rd Biennial National Association of the Deaf Conference. |
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"deafREVIEW Helps Hard-of-Hearing Find Friendly Businesses"Q13News, May 20, 2013 For many deaf or hard-of-hearing individuals, customer service isn’t easy to come by. Now, a Seattle-based website is giving the deaf a place to sound off on how they are treated and how their challenge is handled by restaurants, clothing stores and coffee shops around the city. DeafReview.com, headquartered in Seattle, started as an effort to bring awareness to deaf-friendly businesses, and corrective feedback to ‘deaf-challenged’ businesses. |
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"deafREVIEW Gives a Voice to Deaf Consumers"The Seattle Times, May 18, 2013 Frustrated with poor customer service, a Seattle woman who is deaf founded deafReview, a Yelp-like review site for deaf, deaf-blind and hard-of-hearing individuals to rate businesses. |
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"Resources Growing in Deaf Community"Seattle City Living, April 25, 2012 Approximately four weeks ago, the Seattle deaf and hard-of-hearing community gained another resource with the launch of deafREVIEW.com, an on-line service that allows users to rate businesses and customer-service venues according to their deaf-friendliness. Like Yelp! or City Search, users give stars and blurbs to businesses to inform future patrons. |
