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Business Tip: Turning a Negative Review into a Deaf-Friendly One

Posted by: Staff Writer on June 7, 2016  |  Comments

Lets face it, it’s tough getting a negative review or negative feedback.  No one likes it, whether you’re an individual or a business. While eighty percent of reviews on deaffriendly.com are positive, the deaf-challenged experiences Deaf consumers face sometimes lead to reviews that are three stars or less. We encourage businesses to reframe the situation and see negative reviews as a wonderful opportunity to gain an edge, get information about Deaf consumers, and do concrete things to create a deaf-friendly experience in the future. In fact, the most successful situations we see are a deaf-challenged business taking a negative review and turning it into a positive one. 

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Reviews by Advocates & Champions

alainamarley

alainamarley

Pivotal Law Group

Seattle Car Accident Lawyer

If anyone needs legal assistance for car accident in Seattle, lawyer Chris ...

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Kate

Kate

Seattle Art Museum

I was hoping to have a better experience this time, but it was similar to the ...

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echo

echo

Trader Joe's

There is a check-out clerk that knows ASL, I believe her name is Erin. It's ...

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deafREVIEWer

deafREVIEWer

Redmond's Bar and Grill

Rachel, our waitress, realized I was deaf and started signing. I was with a group of ...

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