deaffriendly News

Viewing posts tagged deaf-friendly business

Business Tip: Turning a Negative Review into a Deaf-Friendly One

Posted by: Staff Writer on June 7, 2016  |  Comments

Lets face it, it’s tough getting a negative review or negative feedback.  No one likes it, whether you’re an individual or a business. While eighty percent of reviews on deaffriendly.com are positive, the deaf-challenged experiences Deaf consumers face sometimes lead to reviews that are three stars or less. We encourage businesses to reframe the situation and see negative reviews as a wonderful opportunity to gain an edge, get information about Deaf consumers, and do concrete things to create a deaf-friendly experience in the future. In fact, the most successful situations we see are a deaf-challenged business taking a negative review and turning it into a positive one. 

Read More

Retail Therapy: 5 Lessons to Apply to Deaf and Hard of Hearing Customers

Posted by: Staff Writer on March 25, 2014  |  Comments

Images of shuttered businesses and liquidation sales are sending a message to entrepreneurs everywhere: The “Death of Retail” is nigh. Just look at JC Penney’s plummeting stock, compared to Amazon’s ever-soaring stock price. No one ever leaves their home to shop until they drop anymore, right?

Read More

flashBACK Friday: The Rise and Fall of WyndTell Pagers

Posted by: Staff Writer on April 25, 2013  |  Comments

Designed specifically for deaf and hard of hearing people; WyndTell Pagers quickly became a revolutionary communication tool.

Read More

Deaf/HH Consumers - Do You Know the Rules of Tipping?

Posted by: Melissa echo Greenlee on April 10, 2012  |  Comments

Being a good tipper is a subtle act that leaves a heavy impression that can make or break your relationships – with businesses and with people. On a first date, forgetting to leave a tip (or, tipping stingily) can be the kind of faux pas that makes it nary impossible to score a second date.

Read More

Reviews by Advocates & Champions

DDM

DDM

UW Medicine Eastside Specialty Center

I started going to this Eastside Specialty Center for my physical therapy sessions since last December ...

Read Full Review

nathanvorwerk

nathanvorwerk

Ballard Labs

As the owner of Ballard Labs, I think there's always room for improvement and learning ...

Read Full Review

Kate

Kate

Hot Cakes Molten Chocolate Cakery

I wanted to give a shout for the last time I stopped by this place toward ...

Read Full Review

echo

echo

Cortona Cafe

The woman taking my order was very friendly, flexible, and willing to communicate with me by ...

Read Full Review

deafREVIEW #deaffriendly echo
deaffriendly e-news
deaffriendly youth tee